Terms of service

Welcome to Carbon Reboot. These Terms of Service govern your use of our website and your purchase of products from Carbon Reboot.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. About Carbon Reboot

Carbon Reboot is an online brand offering eco-friendly, creative, DIY, craft, festival, and related products.

For any questions or concerns, you may contact us at:

Email: carbonreboot@gmail.com

2. Use of Our Website

You agree to use the Carbon Reboot website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our website, systems, or accounts.
  • Copy, reproduce, distribute, or misuse our website content without permission.
  • Interfere with the security or operation of the website.
  • Submit false, misleading, or fraudulent information while placing an order.

We reserve the right to refuse service or restrict access to our website where we reasonably believe these Terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, dimensions, colours, prices, and other information displayed on our website are accurate.

However:

  • Handmade and natural products may have minor variations in colour, texture, shape, size, or finish.
  • Product colours may appear slightly different depending on your screen or device.
  • Product images may include decorative or illustrative elements that may not be included with the product. Please refer to the product description for the actual contents of each product.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit the quantity of products available for purchase.
  • Discontinue products at any time.
  • Modify product specifications or descriptions.
  • Cancel an order if a product becomes unavailable.

If an order is cancelled because the product is unavailable, any applicable amount already paid for that product will be refunded.

5. Prices and Payments

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice. Any price change will not affect an order that has already been confirmed, except where required to correct an obvious pricing or listing error.

You agree to provide accurate and complete payment and billing information when placing an order.

Orders may be subject to verification before dispatch.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted. Carbon Reboot reserves the right to cancel or decline an order in circumstances including:

  • Product unavailability.
  • Incorrect pricing or product information.
  • Suspected fraudulent or unauthorized transactions.
  • Incorrect or incomplete customer information.
  • Delivery restrictions.
  • Other circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been received, the applicable amount will be refunded.

7. Shipping and Delivery

We aim to dispatch orders within the timeframe specified on the website or during checkout.

Delivery timelines may vary depending on the customer’s location, courier availability, weather, public holidays, operational disruptions, or other circumstances outside our control.

Carbon Reboot is not responsible for delays caused by courier companies, incorrect addresses supplied by customers, or circumstances beyond our reasonable control.

Customers are responsible for providing an accurate and complete delivery address and contact information.

8. Cancellation, Returns and Refunds

Order cancellation, returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please review that policy before placing an order.

Carbon Reboot reserves the right to refuse a return or refund request that does not meet the conditions specified in the Return & Refund Policy.

9. DIY and Craft Products

Some Carbon Reboot products may contain materials intended for crafting, painting, moulding, decorating, or other creative activities.

Customers are responsible for using products according to the instructions provided with the product.

Children should use craft materials under appropriate adult supervision where required.

Carbon Reboot is not responsible for injury, damage, misuse, or loss resulting from improper use of a product, failure to follow instructions, or use contrary to the intended purpose of the product.

10. Intellectual Property

All content on the Carbon Reboot website, including but not limited to:

  • Brand name and logo
  • Product photographs
  • Graphics and illustrations
  • Product descriptions
  • Website design
  • Text and written content
  • Videos
  • Original creative materials

is owned by or licensed to Carbon Reboot and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, republish, sell, or commercially exploit our content without prior written permission.

11. User-Submitted Content

If you submit reviews, photographs, feedback, comments, or other content to Carbon Reboot, you agree that you have the right to submit that content.

By submitting content, you grant Carbon Reboot permission to use, reproduce, display, and publish that content for legitimate business, marketing, promotional, or website purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, offensive, misleading, abusive, or otherwise inappropriate.

12. Third-Party Services and Links

Our website may use third-party services such as payment gateways, shipping providers, analytics services, social media platforms, or other external services.

We are not responsible for the content, policies, security, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and privacy policies.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using the website or placing an order, you acknowledge that information may be collected and processed as described in our Privacy Policy.

14. Disclaimer

Carbon Reboot provides the website and its content on an “as available” basis.

While we make reasonable efforts to keep our website accurate and operational, we do not guarantee that:

  • The website will always be available or uninterrupted.
  • All information will always be error-free.
  • The website will be completely free of technical issues or security vulnerabilities.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Carbon Reboot will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Our liability, where legally applicable, will be limited to the amount paid by the customer for the specific product or order giving rise to the claim.

This limitation does not exclude liability that cannot legally be excluded or limited under applicable law.

16. Force Majeure

Carbon Reboot will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, severe weather, pandemics, strikes, government restrictions, transportation disruptions, technical failures, or other unforeseen events.

17. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective when the revised Terms are published on our website, unless otherwise stated.

Your continued use of the website after the updated Terms are published constitutes acceptance of the revised Terms.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in India.

Any dispute arising from these Terms or your use of the website shall be subject to the jurisdiction of the competent courts in India.

19. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Carbon Reboot
Email: carbonreboot@gmail.com